Privacy Policy

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes: • Account information: name, email address, and password. • Usage data: agent runs, approved outputs, source queries, and workflow configurations. • Communications: messages you send to us and responses we provide. • Payment information: processed securely through our payment provider; we do not store full card details. We also collect information automatically when you use our services, including log data (IP address, browser type, pages visited), device information, and cookies and similar tracking technologies.

We use the information we collect to: • Provide, maintain, and improve our services. • Process transactions and send related information. • Send technical notices, updates, and support messages. • Respond to your comments and questions. • Monitor and analyze usage patterns to improve the platform. • Detect and prevent fraudulent or unauthorized activity. • Comply with legal obligations. We do not sell your personal information to third parties. We do not use your agent run content to train our AI models without your explicit consent.

We may share your information with: • Service providers: third parties that perform services on our behalf (hosting, payment processing, analytics), bound by confidentiality obligations. • Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to you. • Legal requirements: when required by law, regulation, or valid legal process. • Protection of rights: to protect the rights, property, or safety of REign AI, our users, or others. We require all third parties to respect the security of your data and to treat it in accordance with applicable law.

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at hello@reignai.com. We will respond within 30 days. Agent run logs are retained for audit and compliance purposes for a period of 12 months by default. Enterprise customers may configure custom retention periods.

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. If you believe your account has been compromised, contact us immediately at hello@reignai.com.

Depending on your location, you may have the right to: • Access the personal information we hold about you. • Correct inaccurate or incomplete information. • Request deletion of your personal information. • Object to or restrict certain processing. • Data portability — receive your data in a structured, machine-readable format. • Withdraw consent where processing is based on consent. To exercise any of these rights, contact us at hello@reignai.com.

We use cookies and similar technologies to operate our services, remember your preferences, and understand how you use our platform. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features.

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly. If you believe we have collected information from a child under 13, contact us at hello@reignai.com.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website. Your continued use of our services after the effective date of the revised policy constitutes your acceptance of the changes.

If you have questions about this Privacy Policy or our privacy practices, contact us at: REign AI hello@reignai.com